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Onsite Support

Each vision system is inspected with a variety of quality control checks before it is shipped to our clients. We responsibly manage our clients’ projects from start-to-finish and beyond.

The assembled vision system’s programming and accuracy is tested with our in-house production line test track. We evaluate and verify the results with the customer’s specific specifications and desired pass/fail rates. Our user manuals are easy to understand and include operation training.

Excellent service continues after delivery by experienced technicians who provide phone and e-mail assistance for questions ranging from simple maintenance to complex technical issues. We respond to customer questions with information and solutions in a timely and professional manner.

Frequently Asked Questions (FAQ)

Find answers to frequent questions about EPIC Machine Vision. You can also learn more about our engineers and their years of industry experience.

Contact an EPIC support technician for more information:

Support Number:
(314) 845-0077

Email:
[email protected]

Case-Study

View Machine Vision Case Studies…

Find case studies about different project applications EPIC has completed and specific unit operations within each project.

Blog

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Our blog features topics on industry, engineering tips and company updates.

Press Release

View our latest press releases…

Stay up-to-date on what is happening at EPIC. You will find press releases on machine vision systems being delivered to clients, awards won by EPIC and new employees hired.

Free Newsletter

Stay up-to-date on current industry news and trends by subscribing to our machine vision newsletter. Our newsletters are sent out semi-annually and cover interesting news, trends, industry topics as well as updates on EPIC Systems.